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Prerequisites

  • Workspace admin integration permission
  • REA account and agency context details
  • Required provider credentials configured

Setup steps

  1. Open Integrations.
  2. Select Connect for REA.
  3. Provide required agency/account details.
  4. Confirm connection and trigger initial sync.

Sync expectations

  • Initial sync imports active listing data into knowledge sources.
  • Connected status and last sync timestamp should update.

Retry and recovery

  • Credential error: re-check provider details and reconnect.
  • Sync failure: retry manual sync after credential validation.
  • Partial sync: verify source listing availability and rerun.