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What are pre-market listings?

A pre-market listing is a property you’re working on but haven’t formally listed yet. Different CRMs use different names for this stage:
  • AgentBox — Appraisal, Listing Presentation, Missed Appraisal, Pending
  • Eagle MRI — Draft
  • VaultRE — Prospect, Appraisal
These are the listings sitting in your pipeline before a listing authority is signed. Pre-market listings are useful when you want your AI agent to be aware of properties you’re pitching — so it can mention them in the right context on calls, or so future AgentOS playbooks can act on the pre-listing cohort. Pre-market listings are opt-in per integration and default off, because they’re typically high-volume and high-churn (most appraisals don’t convert to listings). You enable them on your Eagle MRI, AgentBox, or VaultRE integration settings.
Pre-market listings come from CRMs only. Portals (Domain, realestate.com.au) don’t surface pre-market data — they only publish listings that have gone live. If you want pre-market context in Voqo, you need a CRM integration connected.

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The Pre-Market badge and tab

Pre-market listings appear in a dedicated Pre-Market tab in your Knowledge Base, with a Pre-Market badge on each listing card. The Pre-Market tab is parallel to the existing Sold and Off-Market tabs:
  • All — every listing in your Knowledge Base
  • For Sale — active sale stock
  • For Lease — active rental stock
  • Sold — completed sales
  • Off-Market — withdrawn or archived listings
  • Pre-Market — appraisal-stage listings (when you have at least one integration with the scope enabled)
The Pre-Market tab only appears when at least one of your integrations has pre-market scope enabled.

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Why default off?

Pre-market listings are common, change frequently, and often don’t convert to live listings. Most agents don’t want them cluttering their Knowledge Base by default — so they’re explicitly opt-in. Turn them on if:
  • You actively want your AI agent to talk about properties you’re pitching
  • You’re planning to use AgentOS playbooks that act on the pre-listing pipeline
  • You want a cleaner view of your full property pipeline (live + pre-market) inside Voqo
Leave them off if:
  • You only want your AI agent to talk about properties you’ve formally listed
  • Your pre-listing pipeline is high-volume and high-churn (typical for AgentBox tenants)
  • You want to keep the Knowledge Base focused on live + recently-sold inventory

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Hide pre-market from your Knowledge Base view (without un-syncing)

If you want the data ingested (so future AgentOS playbooks have access to it) but you don’t want to see pre-market cards in your day-to-day Knowledge Base view, use the per-integration Hide pre-market from KB toggle.
  1. Go to Integrations in the sidebar.
  2. Click the ⋮ menu on the integration card.
  3. Toggle Hide pre-market from KB.
When hidden:
  • The Pre-Market tab still shows a count, so you know how much is ingested
  • Pre-market cards are suppressed from the tab view
  • Pre-market listings are still pulled into Voqo and available to future playbooks
  • Toggling visible/hidden does not trigger a re-sync — it’s a view-only setting and takes effect immediately
This is a per-browser setting — it’s about how you personally view the Knowledge Base, not a workspace-wide config. Different users in your workspace can have different visibility preferences.

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What appears on a pre-market listing — per integration

Pre-market listings carry whatever fields the source CRM publishes at the appraisal stage. This is typically less than a live listing — addresses and vendor contacts may be present, but pricing guidance and marketing photos often aren’t. Your AI agent is told these are pre-market — it phrases them accordingly (“I’m pitching this property at 14 Clarence Street — we haven’t formally listed it yet…”).

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Stale pre-market clean-up

Pre-market listings that haven’t moved in 90+ days surface in your Sync History with a clean-up prompt:
“12 pre-market listings haven’t moved in 90+ days — review in your CRM.”
Voqo doesn’t auto-delete pre-market listings. Clean-up happens in your CRM (mark them lost, archive them, or convert them to a live listing) and Voqo will reflect the change at the next sync.

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Smart lists for pre-market listings

Use the Pre-Market Properties Quick Create template to build a list of appraisal-stage listings across every connected CRM. Attach it to an AI agent if you want the agent to be aware of your full pre-listing pipeline. In Quick Create:
  1. In the Knowledge Base, click Create List.
  2. Under Status, select Pre-Market Properties.
  3. Save the list and (optionally) attach it to your AI agent.
The list refreshes automatically as listings move through pre-market stages in your CRM.

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Enabling pre-market listings on each integration

Pre-market listings are opt-in per CRM. To enable them:
  1. Go to Integrations in the sidebar.
  2. Click the CRM integration card (or the ⋮ menu).
  3. Open Settings.
  4. Tick Pre-Market listings.
  5. Click Save.
The next scheduled sync (or a manual resync) will pull your pre-market listings.
VaultRE rate-limit caveat for high-volume tenants. VaultRE’s API quota is shared across all Voqo customers. If you run a high-volume agency with hundreds of active appraisals, enabling pre-market scope on VaultRE adds substantial daily quota usage. Leave it off unless you’re actively using the pre-market data. If you hit quota issues, contact support.
If you turn the toggle off, Voqo will remove all pre-market KB items synced from that integration from your workspace. If any of those items were added to a manual list, you will see a confirmation prompt before anything is deleted. For per-integration setup:

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Troubleshooting

I enabled pre-market listings but I don’t see the Pre-Market tab. The Pre-Market tab only appears when at least one integration has pre-market scope enabled and at least one pre-market listing has been ingested. Run Sync now on the integration card; if no pre-market listings exist in your CRM at the moment, the tab won’t appear until at least one shows up. I enabled the scope but pre-market listings still aren’t appearing. Check Sync History at the top of the Integrations page for the latest sync on this integration. If the job completed and you have appraisal-stage listings in your CRM, contact support with your workspace ID and the integration name. I want pre-market data ingested but I don’t want to see it in my KB. Use the per-integration Hide pre-market from KB toggle on the integration card’s ⋮ menu. The Pre-Market tab will still show a count, but the cards are suppressed from your view. The data remains ingested for future AgentOS playbooks. A listing I expected to see isn’t there. Check the listing’s status in your CRM. Voqo only treats specific stages as pre-market (Appraisal, Draft, Prospect, etc.); if the listing is in a status outside those, it won’t appear in the Pre-Market tab.