Skip to main content

​
Overview

When connecting Domain.com.au, you’ll be asked what to sync:
  • Live listings — always enabled. These are your active property listings.
  • Sold & off-market listings — opt-in. Retains sold and off-market listings in your Knowledge Base so your AI agents can answer questions about recent sales and price comparables.
You can change this later via the Settings option in the integration card’s more-actions menu. Once connected, you can adjust the sync scope at any time via the integration settings modal. For initial setup (connecting your Domain agency for the first time), see Domain Setup.

​
Opening the settings modal

  1. Go to Integrations in the sidebar.
  2. Find the Domain card.
  3. Click the ⋮ menu (top-right of the card) and select Settings, or click anywhere on the card body.
  4. The Domain.com.au — Settings modal opens.

​
Data scope options

The settings modal shows two data source options:

​
Listings (required)

Voqo always syncs your active listings from Domain. This cannot be turned off while Domain is connected — it is the foundation of your property Knowledge Base.

​
Sold & off-market listings

When enabled, Voqo retains a listing in your Knowledge Base after it settles or goes off-market, rather than removing it. You will see a new Sold tab in the Knowledge Base, and your AI agent can reference recent sales on calls. Off-market and archived listings are retained under a dedicated Off-Market tab instead of being removed. Sold and off-market listings are bundled together because of how Domain’s API exposes listing states — enabling one enables both.
  • Off by default — you opt in during the connect flow or from Settings.
  • Sold and off-market listings appear after the next scheduled sync (twice daily) or after you trigger a manual resync from the integration card.
Domain is a sales-focused portal — it does not publish leased rentals or pre-market (appraisal-stage) properties. If you need either, connect your CRM (Eagle MRI, AgentBox, or VaultRE) alongside Domain.

​
Saving your settings

After selecting your options, click Save. Changes take effect as follows:
ChangeWhen it takes effect
Enable sold & off-market listingsNext scheduled sync or manual resync
Disable sold & off-market listingsImmediately after confirmation (see below)
Only users with admin integration permissions can save changes to integration settings. If the Save button is greyed out or shows a permission notice, ask your workspace admin to make the change.

​
Choosing how far back to keep sold and leased listings

When Sold & off-market listings (or Leased listings) is enabled, a Historical listing window selector appears in your Domain settings. It controls how far back Voqo includes sold, leased, and off-market listings on the next sync, based on when each listing was last updated.
  • Pick a window — Last 1 month, Last 3 months, Last 6 months, Last 12 months (the default), or Last 24 months.
  • Older listings roll off automatically once they fall outside your chosen window.
  • Widen the window to bring older listings back — choose a longer period and run a sync.
  • The selector only appears when Sold or Leased is enabled — your live listings always sync in full and are never capped by this window.

​
Turning off sold and off-market listings

If you turn off Sold & off-market listings, Voqo removes the matching sold and off-market listings from your Knowledge Base. This keeps your Knowledge Base in step with your data-collection choice. Because this removes records, Voqo always asks you to confirm first. The confirmation dialog tells you exactly how many listings will be removed and which manually managed lists they sit in (if any) before anything is deleted:
“Disabling this scope will remove [N] property(ies) from your knowledge base (and from [M] manually managed lists). You can restore them later by re-enabling this scope and re-syncing.”
Nothing is removed until you confirm, and nothing is lost permanently — you can bring these listings back at any time by re-enabling the scope and running a sync.

​
Disconnecting Domain

When you disconnect your Domain integration, Voqo removes the integration’s API access and stops syncing listings. No manual cleanup is required on the Domain side.

​
Troubleshooting

I enabled sold and off-market listings but I don’t see any in the Sold tab. Sold and off-market listings appear after the next sync pass. If you just enabled the setting, click Resync on the Domain card or wait for the next scheduled sync (which runs twice daily). Newly settled properties will then appear in the Sold tab of your Knowledge Base. A new sale took longer than expected to appear. Sold listings appear at the next scheduled sync (twice daily). For faster turnaround, click Resync on the Domain card. If the sale still doesn’t appear after a manual resync, contact support with your workspace ID and the listing address. I see “Permission denied” when trying to save settings. Integration settings require admin permissions. Contact your workspace admin to update the Domain scope. Sold and off-market listings disappeared after I turned the setting off. This is expected. Turning off Sold & off-market listings removes those listings from your workspace, including from any lists they were part of. If this was unintentional, go to Settings, re-enable Sold & off-market listings, and run a manual resync to restore them — nothing is lost permanently. Some older sold or leased listings dropped off on their own. They likely fell outside your Historical listing window. Open Settings, set the window to a longer period (up to Last 24 months), and run a sync to bring them back.