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Audience

  • Workspace owners/admins
  • Team administrators managing users, workspaces, and data controls

Prerequisites

  • Access to settings in target workspace
  • Appropriate admin role permissions

Settings areas covered

Organisation management

  • Manage organisation-level membership and ownership actions.
  • Control invite/member lifecycle at organisation scope.

Workspace management

  • Manage workspace-level structure and operational configuration.
  • Validate active workspace context before making changes.

Data management

  • Manage categories/taxonomy and data-organization controls.
  • Apply changes carefully to avoid downstream reporting confusion.

Role boundaries

  • Owner/Admin: required for high-impact settings and membership changes.
  • Member/Operator: typically limited view or no write access to admin tabs.
If actions are blocked, verify role and workspace context first.

Expected result

Admins can complete governance actions without cross-workspace confusion and with clear permission expectations.

Troubleshooting

Cannot access settings tab

  • Confirm current workspace context.
  • Confirm account role includes required admin permission.
  • Retry using owner/admin account.

Updates not visible to team

  • Refresh workspace context and affected pages.
  • Confirm changes were applied in the intended workspace.
If unresolved, contact support@voqo.ai with workspace ID, user role, and tab/action attempted.