Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.voqo.ai/llms.txt

Use this file to discover all available pages before exploring further.

​
Symptoms

  • Setup code fails or is rejected
  • Calls keep ringing your phone instead of routing to agent
  • Connection appeared successful but test calls fail

​
Likely causes

  • Wrong carrier code or wrong SIM line
  • iPhone Live Voicemail still enabled
  • Carrier plan does not allow forwarding

​
Fix steps

  1. Re-run correct regional setup:
  2. Disable Live Voicemail on iPhone and retry.
  3. Reconfirm forwarding code and agent number format.
  4. Run fresh test call and check call logs.

​
Escalate when

  • Multiple retries still fail across verified carrier steps.
Include:
  • Workspace ID
  • Carrier and device model
  • Forwarding code used
  • Timestamp/timezone + screenshot/error