# Voqo AI Docs ## Docs - [Start Call](https://docs.voqo.ai/api-reference/endpoint/start-call.md): Start an outbound call using a workspace agent. Requires 'to_phone' (required), optional 'from_phone', 'record' (defaults to true), and 'parameters' (key-value pairs for call personalization). Supports both Clerk JWT (dashboard) and API key authentication. For API key auth, the key must have the 'st… - [API Reference](https://docs.voqo.ai/api-reference/introduction.md): Use Voqo API by domain: auth/admin, calling, campaigns, integrations, workflows, billing, developer tooling, and webhooks. - [Public Recording and SMS Replies API](https://docs.voqo.ai/api-reference/public-recording-and-sms-replies.md): Integrate short-code recording links and SMS reply retrieval with clear validity assumptions. - [Pricing Updates](https://docs.voqo.ai/change-log/pricing-updates.md): New updates on pricing - [Product Updates](https://docs.voqo.ai/change-log/product-updates.md): New updates and improvements - [Admin and Billing Overview](https://docs.voqo.ai/tutorials/admin-and-billing/admin-and-billing-overview.md): Manage workspace governance, billing decisions, and access constraints. - [Manage Billing and Subscription](https://docs.voqo.ai/tutorials/admin-and-billing/manage-billing-and-subscription.md): Handle setup, plan changes, cancellation, portal access, invoices, and credit usage. - [Settings Admin Controls](https://docs.voqo.ai/tutorials/admin-and-billing/settings-admin-controls.md): Manage organisation, workspace, and data settings with clear role boundaries. - [Plan and Permission Matrix](https://docs.voqo.ai/tutorials/admin/plan-and-permission-matrix.md): Central reference for plan-gated and role-gated feature access. - [Add and Update Contacts](https://docs.voqo.ai/tutorials/agent-settings/add-and-update-contacts.md): Manage small contact lists manually and large lists via CSV or VCF import with validation guidance. - [Agent Advanced Settings](https://docs.voqo.ai/tutorials/agent-settings/agent-advanced-settings.md): Learn how to configure advanced settings for agents - [Manage Agent Lifecycle](https://docs.voqo.ai/tutorials/agent-settings/agent-settings.md): Create, edit, version, and archive agents with links to prompts and knowledge setup. - [Conversation Prompts](https://docs.voqo.ai/tutorials/agent-settings/conversation-prompts.md): Choose from our preset templates or create your own prompt to control how your agent handles conversations with callers. - [Function Call Agent Actions](https://docs.voqo.ai/tutorials/agent-settings/function-calls.md): Configure the capabilities of your agent with function calls - [Individual Outbound Call](https://docs.voqo.ai/tutorials/agent-settings/individual-outbound-call.md): Learn how to make individual outbound calls using your AI agents in Voqo AI. - [Customize Your Agent](https://docs.voqo.ai/tutorials/agent-settings/overview-customisation.md): Step by step workflow guides. - [Magic Prompt Refiner](https://docs.voqo.ai/tutorials/agent-settings/prompt-refiner.md): Learn how to use our Magic Prompt Refiner to automatically improve your prompts and create high-quality AI agents. - [Use and Save Memories](https://docs.voqo.ai/tutorials/agent-settings/use-and-save-memories.md): Learn how conversation memories work and how to enable them - [Interpret Analytics Metrics](https://docs.voqo.ai/tutorials/analytics/interpret-analytics-metrics.md): Understand available analytics metrics, expected latency, and interpretation caveats. - [Batch Failure and Recovery Runbook](https://docs.voqo.ai/tutorials/batch-outbound-calls/batch-failure-recovery-runbook.md): Diagnose stalled jobs, retry safely, and escalate with complete diagnostics. - [Run Batch Outbound Calls](https://docs.voqo.ai/tutorials/batch-outbound-calls/batch-outbound-calls-overview.md): Launch your first campaign end-to-end: Campaign -> Uploads -> Contacts -> Jobs -> Monitoring. - [Campaigns](https://docs.voqo.ai/tutorials/batch-outbound-calls/campaigns-batch-outbound-calls.md): Organize and manage your batch outbound calls with campaigns in Voqo AI. - [Batch Contacts](https://docs.voqo.ai/tutorials/batch-outbound-calls/contacts-batch-outbound-calls.md): View all contacts included in your batch uploads for outbound calling campaigns in Voqo AI. - [Batch Jobs](https://docs.voqo.ai/tutorials/batch-outbound-calls/jobs-batch-outbound-calls.md): Create, manage, and monitor batch outbound call jobs in Voqo AI. - [Batch Uploads](https://docs.voqo.ai/tutorials/batch-outbound-calls/uploads-batch-outbound-calls.md): Upload and manage recipient lists with dynamic parameters for batch outbound calls in Voqo AI. - [Review Call Logs](https://docs.voqo.ai/tutorials/call-logs/overview-call-logs.md): Review call status, transcript, and recording outcomes with clear troubleshooting for missing artifacts. - [Connect Agent to Phone (AU)](https://docs.voqo.ai/tutorials/connect-agent/connect-agent-au.md): Australian carrier setup with validation checks and failure recovery. - [Connect Agent to Your Phone](https://docs.voqo.ai/tutorials/connect-agent/connect-agent-overview.md): Set up phone forwarding (AU/US), verify success, and recover quickly if setup fails. - [Connect Agent to Phone (US)](https://docs.voqo.ai/tutorials/connect-agent/connect-agent-us.md): Carrier-by-carrier US setup with success validation and failure recovery steps. - [Manage API Keys and Secrets](https://docs.voqo.ai/tutorials/developer-tools/manage-api-keys-and-secrets.md): Create, rotate, and revoke workspace credentials with secure handling standards. - [Install on Mobile](https://docs.voqo.ai/tutorials/getting-started/install-mobile.md): Welcome to Voqo AI - [Start Here](https://docs.voqo.ai/tutorials/getting-started/introduction.md): Get from account setup to your first successful AI-handled call. - [Manually Set Up Your AI Voice Agent](https://docs.voqo.ai/tutorials/getting-started/manually-set-up-agent.md): Connect to your AI Phone Answering Agent in 5 minutes - [Quick Start](https://docs.voqo.ai/tutorials/getting-started/quick-start.md): Complete onboarding and prepare your first successful AI-handled call. - [Removing Your AI Agent](https://docs.voqo.ai/tutorials/getting-started/remove-agent.md): Temporarily or permanently remove your AI agent from your phone - [Set Up Agent and Verify First Call](https://docs.voqo.ai/tutorials/getting-started/setup-agent.md): Finish activation and confirm your first successful call outcome. - [Domain Setup](https://docs.voqo.ai/tutorials/integrations/domain-setup.md): Connect Domain profile, sync listing data, and troubleshoot profile/credential issues. - [Google Calendar Setup](https://docs.voqo.ai/tutorials/integrations/google-calendar-setup.md): Connect Google Calendar with OAuth and validate scheduling behavior. - [Knowledge Base Lists and Sources](https://docs.voqo.ai/tutorials/integrations/knowledge-base-integrations.md): Manage synced and manual knowledge items, organize lists, and attach them to agents. - [Knowledge Route Policy](https://docs.voqo.ai/tutorials/integrations/knowledge-surface-policy.md): Canonical documentation policy for `/knowledge_base` versus legacy `/knowledge` surfaces. - [Choose and Connect Integrations](https://docs.voqo.ai/tutorials/integrations/overview-integration.md): Compare providers and choose setup path with clear sync expectations and failure guidance. - [REA Setup](https://docs.voqo.ai/tutorials/integrations/rea-setup.md): Connect Realestate.com.au (REA), run sync, and validate listing visibility. - [VaultRE Setup](https://docs.voqo.ai/tutorials/integrations/vaultre-setup.md): Connect VaultRE to sync property listings and contacts into Voqo AI. - [Webhook Integration Guide](https://docs.voqo.ai/tutorials/integrations/webhook-integration-guide.md): Configure inbound/outbound webhook integrations with verification, retries, and idempotency. - [Purchase and Manage Numbers](https://docs.voqo.ai/tutorials/numbers/overview-numbers.md): Purchase, configure, and verify numbers for agent calling in AU/US. - [Post-Call Email Summary](https://docs.voqo.ai/tutorials/post-call/post-call-email-summary.md): Send Email Summary is a post-call action that automatically sends an email containing a summary of the call, the full transcript, and a link to the call recording. This feature can be added to the post-call workflow per agent and ensures key stakeholders are kept informed after every interaction. - [Configure Post-Call Messaging](https://docs.voqo.ai/tutorials/post-call/post-call-messaging.md): Choose how you receive conversation summaries of every call your agent picks up. - [Configure Profile Enrichment](https://docs.voqo.ai/tutorials/post-call/post-call-profile-enrichment.md): Automatically capture structured buyer, seller, investor and tenant details from every engaged call. - [Create and Bind Skills](https://docs.voqo.ai/tutorials/skill-hub/create-and-bind-skills.md): Set up reusable skills and attach them to agents with role and plan checks. - [Refine and Test Prompts](https://docs.voqo.ai/tutorials/tools/refine-and-test-prompts.md): Use prompt tools to improve agent behavior before deploying prompt changes. - [Skills vs Prompt Tools](https://docs.voqo.ai/tutorials/tools/tools-overview.md): Choose the right tool: skills for reusable capabilities, prompts for behavior and language quality. - [Agent Not Connecting to Phone](https://docs.voqo.ai/tutorials/troubleshooting/agent-not-connecting-to-phone.md): Diagnose phone connection setup failures with AU/US and device-specific fixes. - [Batch Campaign Stalled or Under-Delivering](https://docs.voqo.ai/tutorials/troubleshooting/batch-campaign-stalled-or-under-delivering.md): Use job status and retry diagnostics to recover stalled or low-throughput campaigns. - [Troubleshooting Hub](https://docs.voqo.ai/tutorials/troubleshooting/index.md): Fix the most common setup, calling, integration, and access issues. - [Integration Sync Failed](https://docs.voqo.ai/tutorials/troubleshooting/integration-sync-failed.md): Separate OAuth failures from credential/sync failures and recover safely. - [Calls Missing from Logs, Transcript, or Recording](https://docs.voqo.ai/tutorials/troubleshooting/missing-calls-transcripts-recordings.md): Check processing windows, call states, and artifact settings for missing post-call data. - [Permission Denied or Feature Unavailable](https://docs.voqo.ai/tutorials/troubleshooting/permission-denied-or-feature-unavailable.md): Resolve access issues with plan, role, and workspace-context checks. - [Build, Publish, and Trigger Workflows](https://docs.voqo.ai/tutorials/workflows/build-publish-and-trigger-workflows.md): Create workflows, publish safely, regenerate trigger tokens, and monitor execution history. - [Workflow Concepts and Safety](https://docs.voqo.ai/tutorials/workflows/workflow-concepts-and-safety.md): Understand workflow states, trigger token security, and execution model expectations. - [Workflow Troubleshooting](https://docs.voqo.ai/tutorials/workflows/workflow-troubleshooting.md): Fix publish, trigger, token, and execution-history issues for workflow automation. ## OpenAPI Specs - [openapi](https://docs.voqo.ai/api-reference/openapi.json) ## Optional - [WhatsApp Community](https://chat.whatsapp.com/CHL5omlbYJH5vreq0SgtCu) - [Pricing](https://www.voqo.ai/pricing)