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Symptom: trigger returns error

  • Confirm workflow is published.
  • Confirm trigger token is current and not revoked.
  • Validate request payload format.

Symptom: trigger accepted but no execution shown

  • Refresh workflow execution history.
  • Verify workspace context and workflow ID.
  • Re-run with minimal payload and compare.

Symptom: workflow unavailable

  • Check plan entitlement.
  • Check role permissions.
  • Confirm feature visibility in selected workspace.

Escalation checklist

  • Workspace ID
  • Workflow ID
  • Execution ID (if present)
  • Trigger timestamp and timezone
  • Request sample + error response