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Connect your Voice AI Assistant to your phone

Learn how to update your docs locally and deploy them to the public.

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Setting Up Your AI Voice Agent

Follow this step-by-step guide to activate your AI voice agent and start managing your voicemail intelligently.

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Before You Begin

Make sure you have:

• Your AI agent’s phone number ready
• Active cellular service
• Good network reception

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Enable Call Forwarding

1. Open your phone’s dialer app
2. Enter the following code:
   **004*[your_agent_number]#
   
   
   Replace [your_agent_number] with your agent’s number in full international format — including the leading + and country code (for example +61 for Australia). You’ll find this number in your welcome email. Example: If your agent number is +61 412 345 678, you would dial:
   **004*+61412345678#
   
   
3. Press the call button
4. Wait for a confirmation message

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Quick Test

To ensure setup was successful:

1. Ask a friend to call your number
2. Don’t answer the call
3. You should receive a notification from your AI agent within minutes

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Carrier-Specific Instructions

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iPhone Users

• The setup process is identical
• If prompted, allow “Call Forwarding” in your phone settings

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Android Users

• Works on all Android devices
• Some Samsung devices may require additional confirmation

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Verifying Setup

Your setup is successful if:

• You received a confirmation message
• Test calls are being handled by your AI agent
• You receive notifications for processed calls

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Troubleshooting

If you encounter issues:

1. Code Not Working
   • Double-check the agent number
   • Ensure all symbols are included
   • Try carrier-specific codes
2. No Confirmation Message
   • Check your signal strength
   • Restart your phone
   • Try again in a different location
3. Calls Not Forwarding
   • Verify the setup with a test call
   • Check if call forwarding is enabled in phone settings
   • Contact your carrier to ensure call forwarding is activated on your plan

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Going Overseas — Forward Every Call

The standard setup above is a conditional transfer: your phone rings first, and only calls you don’t answer route to your AI agent. When you’re travelling — especially overseas, where your phone may not ring at all — you can switch to a permanent transfer so that every incoming call goes straight to your agent.

1. Open your phone’s dialer app
2. Dial the following code, using your agent’s number in full international format (with the leading + and country code):
   **21*[your_agent_number]#
   
   
   Example: If your agent number is +61 412 345 678, you would dial:
   **21*+61412345678#
   
   
3. Press the call button and wait for the confirmation message

Every call now goes straight to your AI agent until you cancel it.

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To Cancel Permanent Transfer

When you’re back, dial ##21# and press the call button. Your phone will ring normally again (your conditional setup, if still active, continues to catch missed calls).

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Managing Your Service

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To Temporarily Disable

• Dial ##002#
• Wait for confirmation

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To Re-Enable

• Repeat the setup process with your agent number

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Need Help?

If you need assistance:

1. Book a call with our support team here: Google Calendar
2. Have ready:
   • Your phone model
   • Carrier name
   • Error messages (if any)
   • Agent number
3. Have your carrier information ready
4. We can guide you through carrier-specific instructions

Remember to save your agent number and these instructions for future reference.