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What are sold listings?

When a property you list on a connected portal or CRM settles, Voqo AI keeps it in your Knowledge Base as a sold listing. Previously, settled properties were silently removed. Now they stay — so your AI agent can speak to your recent sales, and you can search your sold history without leaving Voqo. Sold listings are opt-in per integration. You enable them on your Domain, realestate.com.au, Eagle MRI, AgentBox, or VaultRE integration settings.

The Sold tab

Your Knowledge Base has five tabs at the top: All, For Sale, For Lease, Sold, and Off-Market.
  • Click the Sold tab to see only settled properties.
  • All other filters (search, property type, bedrooms, and so on) still apply within the tab.
  • The Under Offer chip is separate — it works across all tabs.
When you have no sold listings yet, the tab shows: “No sold listings yet. Sold listings will appear here as your integrations sync.”

What appears on a sold listing — per integration

Different integrations expose different sold-listing fields. Voqo always shows you the deepest information your data source provides, and explicitly tells you when a field is unavailable rather than hiding the gap.
FieldDomainrealestate.com.auEagle MRIAgentBoxVaultRE
Sold priceYesYesYesYesYes
Sold dateYesYesYesYesYes
Sale method (Auction, Private Treaty, etc.)YesNot providedNot providedYesYes
Settled price (post-settlement, from titles)YesNoNoNoNo
Price-display flag (vendor confidentiality)YesAlways displayAlways displayYesYes
If a field shows “Not provided” in the Knowledge Base, that means the source CRM or portal does not surface it in their feed — it is not a Voqo limitation. Your AI agent is told to phrase the sold listing as “sold for $X on date Y” without claiming a method when the method is not available. For per-integration detail, see:

Off-Market listings

When an integration marks a listing as off-market or archived — rather than sold — Voqo retains it in your Knowledge Base with an Off-Market badge instead of removing it silently. Click the Off-Market tab to see all off-market properties in your workspace. Off-market listings do not appear in the For Sale or For Lease tabs, and they are excluded from state-based smart lists so your active-inventory lists stay clean. When a listing returns to market or sells, it moves back to the correct tab automatically at the next sync or webhook event.

Filtering by date

The date range filter next to the search bar lets you narrow sold listings by sold date — the date the sale was agreed (contracts exchanged), not the date Voqo first synced it. Use the Quick Create dropdown to select a pre-set rolling window — Last 30 days, Last 90 days, Last 12 months, or a custom range. The window is recalculated each time the list evaluates, so a property sold today counts on day one and drops out automatically once it passes the cutoff. For example, selecting Last 30 days shows every property whose contracts exchanged in today’s calendar day plus the 29 prior calendar days — exactly 30 days, inclusive at both ends. Date filtering applies to the sale date recorded on the source portal or CRM, so the figures match what your vendor and conveyancer see.

The Sold badge

Sold listings display a red Sold badge on the listing card, alongside the sold date and, where available, the sale method (Auction, Private Treaty, and so on).

Sold price display

Sold price appears in three ways, depending on the vendor’s instructions and settlement status:
What you seeWhat it means
$2,400,000The agreed sale price, cleared for display
Price undisclosedThe vendor has instructed the source portal not to publish the price
Price pending settlementThe sale is recorded but the price has not yet been registered

Settled price (Domain only today)

Once a property has fully settled, a verified figure is registered at the land titles office. This appears as (settled: $2,400,000) beneath the sold price when available — currently only for Domain listings. Settlement registration typically takes 30–90 days after the sold date. The settled price only appears once that verified figure is received from Domain — it is not Voqo’s estimate.

Smart list behaviour with sold listings

Voqo’s smart lists respond to sold state automatically. State-based lists (Sale Properties, Lease Properties, Under Offer Properties) automatically drop a listing when it sells. These lists are designed to show your current inventory, so a settled property no longer belongs there. State-agnostic lists (Houses, Apartments, Family Homes) keep sold listings. A sold house is still a house — these lists describe property attributes, not market status. Manual lists (lists you build yourself) keep whatever you place in them. If you manually add a sold listing to a list, it stays there until you remove it or opt out of sold listings collection.

The Sold Properties smart list template

Use the Sold Properties Quick Create template to build a list that automatically updates as new sales come in.
  1. In the Knowledge Base, click Create List.
  2. Under Status, select Sold Properties.
  3. Give the list a name (for example, “Recent Surry Hills Sales”).
  4. Optionally apply sub-filters: listing agent or date range.
  5. Save the list.
The list will include every sold listing in your workspace — across every connected integration where sold listings are enabled — and stay current without manual maintenance.

Recently sold lists

To limit a Sold Properties list to recent activity, select a rolling window in the Date range dropdown when creating or editing the list:
OptionWhat it covers
Last 30 daysToday + 29 prior calendar days
Last 90 daysToday + 89 prior calendar days
Last 12 monthsToday + 364 prior calendar days
Custom rangeSpecific from / to dates you choose
The window is re-evaluated every time the list syncs, so it always reflects the most recent sales without any manual upkeep. A property that settled 31 days ago will drop off a Last 30 days list automatically.

The Upcoming Auctions smart list template

Use the Upcoming Auctions Quick Create template to build a list of properties going to auction in the next 14 days, across every connected integration.
  1. In the Knowledge Base, click Create List.
  2. Under Status, select Upcoming Auctions.
  3. Save the list and attach it to your AI agent so it can prepare for auction-week calls.
The list refreshes automatically — properties roll off once the auction date passes, and new auction listings appear as your integrations sync them.

Attaching sold listings to your AI agent

Attach a Sold Properties list to your AI agent so it can answer questions like “What have you sold lately?” with real data.
  1. Open your Agent Settings.
  2. Go to the knowledge list attachment section.
  3. Add your Sold Properties list.
  4. Save.
Your agent will now reference your recent sales on calls, including sold price, sold date, and (where available) sale method. When your agent reads an off-market listing from an attached list, it prefixes the listing with “OFF-MARKET —” so callers understand the property is not actively available. For example: “OFF-MARKET — 14 Clarence Street, Sydney.”

The Sold Listings War Room event

When a listing flips to sold, Voqo fires a LISTING_SOLD War Room event — used by AgentOS playbooks to trigger downstream workflows (post-sale outreach, neighbour-prospecting loops, and so on). This event now fires for every connected integration that flips a listing to sold — not only Domain. The event payload shape is unchanged from earlier releases, so existing AgentOS playbooks continue to work without any migration.

No event spam on first connect

When you connect a new CRM with historical sold listings, Voqo silently ingests the back-catalogue without firing LISTING_SOLD for each historical sale. The first complete sync of an integration suppresses the event entirely so AgentOS isn’t flooded with stale sales the moment you connect. Going forward, every fresh * → sold flip fires the event normally.

Visibility controls — hiding sold price

If your agency needs to keep certain sold prices off-script (for example, vendor confidentiality arrangements), you can hide the sold price from your AI agent per list without removing the listing itself.
  1. Open the list in your Knowledge Base.
  2. Click the Visibility settings for the list.
  3. Toggle off Sold price.
The listing stays in the list and appears in the AI agent’s context — but the price is omitted from what the agent can quote. You can independently control visibility for:
  • Sold price — on by default
  • Sale method — on by default
  • Sold date — on by default
  • Settled price — off by default (opt in deliberately, as state-level display rules may apply)

Enabling sold listings on each integration

Sold listings are opt-in per integration. To enable them on a connected integration:
  1. Go to Integrations in the sidebar.
  2. Click the integration card (or the menu on the card).
  3. Open Settings.
  4. Tick Sold & off-market listings.
  5. Click Save.
The next scheduled sync (or a manual resync) will pull your sold listings. If you turn the toggle off, Voqo removes the sold listings synced from that integration from your workspace. Because this removes records, you’ll see a confirmation dialog first — it tells you exactly how many listings will be removed and which manually managed lists they sit in before anything is deleted. Nothing is lost permanently: you can restore those listings any time by re-enabling the scope and running a sync.

Choosing how far back to keep sold listings

When you enable Sold & off-market listings (or Leased listings) on Domain, realestate.com.au, or VaultRE, a Historical listing window selector appears in that integration’s settings. It sets how far back Voqo keeps sold, leased, and off-market listings — Last 1, 3, 6, 12 (default), or 24 months, by the date each listing was last updated. Older terminal listings roll off automatically once they fall outside the window; widening the window and running a sync brings them back. Your live listings are never affected. See each integration’s setup page for the exact control. For per-integration timing and behaviour:

Troubleshooting

I enabled sold listings but I don’t see any sold listings in the Sold tab. Sold listings appear after the next sync runs. If you just enabled the setting, click Resync on the integration card or wait for the next scheduled sync. Your integration’s specific cadence (twice daily, every few hours, etc.) is listed on its setup page. A sold listing shows “Price undisclosed”. The vendor has asked the source portal not to publish the sale price. Voqo honours this instruction and will not display or quote the price, regardless of your list’s visibility settings. A sold listing shows “Price pending settlement”. The property has settled, but the verified price has not yet been registered at the land titles office. This typically resolves within 30–90 days of settlement. Currently this lifecycle is reflected for Domain only — other integrations show the sold price directly. A sold listing shows “Sale method: Not provided”. The source CRM or portal does not expose the sale method in its feed. This is expected for realestate.com.au and Eagle MRI sold listings — the price and date are accurate, but the method (Auction, Private Treaty, etc.) is not available. A sold listing disappeared from my Sale Properties list. This is expected. Sale Properties shows your current inventory, so when a listing sells it drops out automatically. You can find it in the Sold tab, or add it to a manual list if you want it in a specific place. A listing disappeared from my For Sale list but I can’t find it in the Sold tab. Check the Off-Market tab. The source portal or CRM may have marked the listing as off-market or archived rather than sold. Off-market listings do not appear in the Sold tab — they have their own tab and badge. Some of my older sold listings vanished, but I didn’t change anything. They likely fell outside the Historical listing window set on that integration. Open the integration’s settings, choose a longer window (up to Last 24 months), and run a sync to bring them back. Where did all my sold listings go after I turned the scope off? Turning off Sold & off-market listings removes those listings on purpose. Nothing is lost permanently — re-enable the scope in the integration’s settings and run a sync to restore them. My Recently Sold list seems to be missing a sale from exactly 30 days ago. The Last 30 days window covers today plus the 29 prior calendar days. A property settled 30 full calendar days ago falls outside the window. If you need to capture it, switch to Last 90 days or a custom range. If you think this looks wrong, contact support with your workspace ID and the listing address.