Quick Overview
Campaigns
Organize and manage your outbound calling campaigns, track progress, and analyze results.
Batch Uploads
Upload recipient lists in CSV or XLS format for bulk calling.
Batch Contacts
Manage and review all contacts included in your batch call campaigns.
Batch Jobs
Monitor the status and details of each batch call job, including reporting and outcomes.
How It Works
- Click Batch Outbound Calls on the sidebar to access the overview dashboard, where all components are managed in one place.
- Create a new Campaign to define the purpose and parameters of your outbound calls.
- Upload a list of recipients in CSV or XLS format.
- After upload, view and manage the list of recipients to ensure accuracy.
- Create a Batch Job by selecting the agent, campaign, batch upload, and number to initiate the outbound calls.
Key Features
- Upload recipient lists: Easily upload recipient lists in CSV or XLS format.
- Dynamic variables: Personalize calls by including dynamic variables (e.g.,
user_name) in your recipient list as separate columns. - Agent selection: Choose the specific Voqo AI agent to handle the calls.
- Detailed reporting: View comprehensive details of completed batch calls, including individual call recipient information.
Concurrency
When batch calls are initiated, the number of concurrent active calls is constrained by our suppliers’ quotas. Please contact us for detailed information regarding concurrency limits.Requirements
- A Voqo AI account with at least one agent set up.
- A phone number purchased through a paid subscription or as an extra number.