> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voqo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Permission Denied or Feature Unavailable

> Resolve access issues with plan, role, and workspace-context checks.

## Symptoms

* Feature tab hidden or disabled
* Access denied message for admin/developer actions
* Workflow/developer tools unavailable unexpectedly

## Checks in order

1. Confirm correct workspace context.
2. Confirm user role in that workspace.
3. Confirm plan entitlement for the feature.
4. Retry with owner/admin account where applicable.

## Fix paths

* Role issue: request role update from workspace owner/admin.
* Plan issue: update subscription to required tier.
* Context issue: switch to correct workspace and retry.

## Escalate when

* Feature remains inaccessible despite confirmed plan + role + context alignment.

Include:

* Workspace ID
* User role
* Plan name
* Feature/action attempted
* Screenshot/error text

## Related docs

* [Plan and Permission Matrix](../admin/plan-and-permission-matrix)
* [Manage Billing and Subscription](../admin-and-billing/manage-billing-and-subscription)
* [Settings Admin Controls](../admin-and-billing/settings-admin-controls)