> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voqo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Post-Call Email Summary

> Send Email Summary is a post-call action that automatically sends an email containing a summary of the call, the full transcript, and a link to the call recording. This feature can be added to the post-call workflow per agent and ensures key stakeholders are kept informed after every interaction.

## Key Benefits

* Provides visibility into call outcomes for stakeholders
* Reduces the need for real-time supervision
* Enhances compliance and recordkeeping

## How It Works

When a call ends, the platform processes any configured post-call actions. If "Send Email Summary" is enabled:

* An email is dispatched to the destination email address.
* The email includes:
  * Summary of the call
  * Full call transcript
  * Link to call recording (if enabled)
* Requires a valid email address and uses the platform’s outbound messaging infrastructure.

## Getting Started

1. Navigate to **Agent Settings**.
2. Scroll to **Post-call Actions**.
3. Click the **+** icon and select **Email Summary**.
4. Enter the desired email address.
5. Click **Add** to save the configuration.

## Use Cases

* Business managers monitoring team performance
* Teams operating asynchronously across time zones
* Supervisors needing to audit calls without logging into the platform

## API Reference

*This feature does not yet expose an API interface.*

## Troubleshooting

* **Not receiving emails?** Check your spam folder and mark messages from Voqo AI as safe.
* **Invalid email errors?** Ensure the destination is a properly formatted email address.