> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voqo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Quick Start

> Create your workspace, land in the app, and understand what gets set up immediately.

## Audience

* New users in onboarding
* Workspace owners/admins completing first activation

## Prerequisites

* You can access `https://platform.voqo.ai`.
* You can create an account or sign in.
* Your Clerk account includes a phone number.

## Role and plan requirements

* Minimum role: Workspace admin or owner for first-time workspace setup.
* Plan notes:
  * Core onboarding and first call should work on supported entry plans.
  * Some advanced features (workflows/automation) are plan-gated and not required for this quick start.

## Steps

### 1) Create account and complete invitation (if joining a team)

1. Go to [platform.voqo.ai](https://platform.voqo.ai).
2. Choose **Sign up** for a new workspace, or use your invitation link if joining an existing team.
3. Complete verification and sign in.

If your team invited you first:

* Use the same email address that received the invitation.
* If you leave the invitation page and sign up later from the normal sign-up screen, Voqo still matches that email to your pending invitation and completes the invited account.

Expected in-product signal:

* You are routed into the onboarding flow or your workspace dashboard.

### 2) Complete the one-step onboarding flow

1. Open `https://platform.voqo.ai/onboarding`.
2. Enter your organisation name and workspace name.
3. Select **Continue**.

Expected in-product signal:

* You are redirected to `/agents` and your default workspace and default agent are ready.

### 3) Confirm what was created for you

After the single onboarding step, Voqo creates:

* your user record
* a default organisation
* a default workspace
* a default agent
* a Stripe customer

Expected in-product signal:

* Your agent is visible in the Agents area immediately after signup.

What is not created during signup:

* no active subscription
* no purchased phone number
* no call-forwarding setup

### 4) Continue activation later when you are ready

1. Open the Agents area to review your default agent.
2. Add billing and subscribe from the existing in-app billing flow when you are ready.
3. Purchase and connect a number from the existing number/agent setup surfaces when you want to start handling live calls.
4. Follow the in-app setup guide from the Agents area. Your completed guide steps stay with your account, and unfinished steps reopen the next time you sign in.

## Expected result

After completing this page, a first-time user should be able to:

* Set up account/workspace access.
* Land in the protected app with a default agent already provisioned.
* Continue billing and number setup later from the main product surfaces.

## Troubleshooting

### Onboarding page does not complete

* Refresh the onboarding page and retry the current step.
* Confirm you are in the correct workspace and signed-in account.
* Confirm both name fields are filled in.

### I do not see a phone number yet

* That is expected after signup.
* New-user onboarding now creates your user, workspace, default agent, and Stripe customer only.
* Purchase and connect a number later from the app when you are ready for live calling.

### I need to start handling calls now

* Finish billing/subscription setup from the app.
* Purchase a number and complete your forwarding setup.
* Then run your first live-call validation.

If unresolved, contact [support@voqo.ai](mailto:support@voqo.ai) and include workspace ID, agent ID, call timestamp, and screenshot/error message.

## Related docs

* [Set Up Agent and Verify First Call](setup-agent)
* [Manual Setup and Carrier Fallback](manually-set-up-agent)
* [Connect Agent to Your Phone](../connect-agent/connect-agent-overview)
* [Review Call Logs](../call-logs/overview-call-logs)

<img src="https://mintcdn.com/heffronai/KV6HO4h8tpBJL03E/images/quick-start/agent-settings.png?fit=max&auto=format&n=KV6HO4h8tpBJL03E&q=85&s=c14a77877c83d9fe52f74c5059c30329" alt="Agent Settings" width="1918" height="933" data-path="images/quick-start/agent-settings.png" />
