> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voqo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Duplicate or Delete an Agent

> Copy an existing agent as a starting point, or permanently remove one from your workspace.

## Audience

* Users managing more than one agent from the Agents dashboard
* Support/operators cleaning up or cloning agent configurations

## Prerequisites

* You have at least one agent in your workspace.
* You are viewing the **Agents** dashboard at [platform.voqo.ai](https://platform.voqo.ai).

## Role and plan requirements

* **Duplicate** and **Delete** are available to workspace **members** and **admins**.
* **Viewers** have read-only access and will not see these actions.

## Open the actions menu

Every agent on the dashboard has an **actions menu** containing **Duplicate** and **Delete**. Open it whichever way suits you:

* **Three-dot button:** click the **Agent actions** (three-dot) button on the agent's card or row.
* **Right-click (desktop):** right-click the agent's card or row.
* **Press and hold (mobile or touch):** touch and hold the agent for a moment.

A small menu appears with **Duplicate** and **Delete**. Opening an agent to view or edit it still works as normal — a left-click or tap elsewhere on the card or row.

## Duplicate an agent

Choose **Duplicate** to create a copy of the agent. The copy is created instantly and appears in your list named **"\[Agent name] (copy)"**.

Your new copy keeps the original's configuration — prompt, voice, conversation settings, and actions — with a few deliberate differences so it lands as a clean draft:

* It is created **paused**, so it will not answer calls until you activate it.
* It has **no phone number** assigned. Connect a number when you are ready to go live.
* **Knowledge documents are not copied.** Re-attach any documents the copy needs.

Duplicating is a safe, reversible action, so there is no confirmation step. Open the copy to rename it, adjust settings, connect a number, and activate it.

<Note>
  Duplicate is the fastest way to spin up a second agent that is nearly identical to one you have already tuned — for example, a variant for a different team or campaign.
</Note>

## Delete an agent

Choose **Delete** to permanently remove an agent. A confirmation dialog opens because this cannot be undone.

Before you confirm, note what happens:

* **Associated phone numbers will be disconnected** and returned to your workspace to reassign.
* **Call history is preserved** but marked as deleted.
* **The agent's configuration is permanently removed.**

Select **Delete Agent** to confirm, or dismiss the dialog to cancel. Once deleted, the agent is removed from your dashboard immediately.

## Expected result

* **Duplicate:** a paused copy of your agent, ready to configure and activate.
* **Delete:** the agent is removed from your workspace and its numbers are freed for reassignment.

## Troubleshooting

### I don't see Duplicate or Delete in the menu

* Confirm your workspace role. Viewers cannot duplicate or delete agents — ask a workspace admin.
* Look for the three-dot **Agent actions** button on the agent's card or row. You can also right-click (desktop) or press and hold (touch) to open the menu.

### My duplicated agent isn't answering calls

* A duplicate is created **paused** with **no number**. Open the copy, connect a phone number, and switch it to active.

### I deleted an agent by mistake

* Deletion cannot be undone. Create a new agent, or duplicate a similar one as a starting point, and reconnect a number.

If you are still blocked, contact <a href="mailto:support@voqo.ai?subject=Duplicate or delete agent">support</a> with your workspace ID and the agent name.

## Related docs

* [Set Up Agent and Verify First Call](setup-agent)
* [Manual Setup and Carrier Fallback](manually-set-up-agent)
* [Removing Your AI Agent](remove-agent)