> ## Documentation Index > Fetch the complete documentation index at: https://docs.voqo.ai/llms.txt > Use this file to discover all available pages before exploring further. # Contact Address > Add or correct a contact address by hand and keep your edit safe from CRM sync. ## Audience * Operators who keep contact records accurate * Teams whose CRM holds incomplete or out-of-date addresses * Workspaces in Australia or the United States ## Prerequisites * Contacts enabled in your workspace ## What is it? You can now add or fix a contact's address inside Voqo. Your workspace country decides the form: an Australian workspace shows **Suburb**, **State** and **Postcode**; a US workspace shows **City**, **State** and **ZIP code**. Once you edit an address, your CRM will not overwrite it. That is the main reason this feature exists. ## How does it work? ### The address fields The **Address** section sits in the **General** tab of a contact and in the **Add contact** dialog. It holds Street, Unit (optional), Suburb or City, State, Postcode or ZIP code, and Country. The country is your workspace country and cannot be changed here. State is a dropdown. ### Rules by country * **Australia**: the state is one of NSW, VIC, QLD, SA, WA, TAS, NT or ACT. The postcode is four digits. * **United States**: the state is a two-letter USPS code. The ZIP code is five digits, or five plus four (for example `11201-1234`). The form checks these rules as you type and names the rule when a value does not fit. **Save** stays off until the address is valid. ### What happens with your CRM * **Your edit stays in Voqo.** Voqo does not send the address back to your CRM. * **Your CRM will not overwrite it.** After you edit or clear an address, the next CRM sync leaves it alone. This holds even when the CRM record has no address at all. ## How to use it 1. Open **Contacts** and select a contact. 2. In the **General** tab, find the **Address** section. 3. Fill in the fields. Pick the state from the dropdown. 4. Select **Save**. To add an address to a new contact, use the same section in the **Add contact** dialog. ## Benefits * Fix a wrong or missing address in seconds, without waiting for a CRM change. * Your correction survives every future sync. * Your AI agent uses the address straight away, for example when a caller asks about properties near a contact's suburb or neighborhood. ## Troubleshooting ### Save is greyed out A field does not meet the rule for your workspace country. Read the inline message under the field. A US ZIP code is rejected in an Australian workspace. If a valid address still will not save, contact support with your workspace ID and the contact name. ## Related docs * [Add and Update Contacts](add-and-update-contacts) * [Contacts Table](contacts-table) * [Integrations Overview](../integrations/overview-integration) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.